Take Control of Your Future

“How many millionaires do you know who have become wealthy by investing in savings accounts? I rest my case.” – Robert G. Allen

To take control of your financial future and security you need to comprehend how to accumulate and protect your wealth.

The documents below have been designed by MLC to enrich your understanding of the financial planning concepts discussed with your Hickman & Ritchard Financial Planner. We encourage you to read those relevant to you and to contact us with any questions you may have.

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Advice Warning | Disclaimer | Privacy
Copyright Hickman & Ritchard financial planning ©

Advice Warning

This website is intended to provide general information only and has been prepared by Hickman & Ritchard Financial Planning (ABN 86050061348) authorised representatives of MLC Financial Planning (AFSL number 230692) without taking into account any particular person's objectives, financial situation or needs. Persons should, before acting on this information, consider the appropriateness of this information having regard to their personal objectives, financial situation or needs. We recommend persons obtain financial advice specific to their situation before making any decision regarding a financial product. Before acquiring a financial product persons should obtain a product disclosure statement from the product issuer and consider its contents with respect to their personal needs, objectives and financial situation. GWM Adviser Services Limited, trading as MLC Financial Planning, MLC Building, 105-153 Miller Street, North Sydney NSW 2060 Australia, is an Australian Financial Services Licensee and a member of the National Australia Group of companies

Disclaimer

The use of this site is subject to the following Terms & Conditions. Please read them carefully. Using the site means that you have read and accepted the Terms & Conditions.

  1. Hickman & Ritchard Financial Planning

    Hickman & Ritchard Financial Planning (ACN 86050061348) is an Authorised Representative of GWM Adviser Services Limited (trading as MLC Financial Planning, ABN 96002071749) an Australian Financial Planning Licensee with its registered office at 105-153 Miller Street North Sydney NSW 2060. A member of the NAB group of companies.
  2. Information contained in website

    This site provides information about the services of Hickman & Ritchard Financial Planning and certain other information. Hickman & Ritchard Financial Planning and GWM Adviser Services Limited (GWMAS):
    a. do not give any warranty or make any representation as to the accuracy, reliability, completeness or security of the information contained in this site and as to changes in circumstances after the date of publication that may impact on the accuracy of the information;
    b. may change and update the information from time to time;
    c. make no representation in relation to, and are not responsible in any way, for any other site you access through this site; and
    d. own the copyright in the information in this site.
  3. Purpose of information

    The information contained in this site is general information only made available to residents of Australia. It has not been prepared taking into account any person’s particular needs, financial situation or objectives and should be relied upon as a substitute for financial, accounting, legal, tax or other specialist advice. It is not intended to be a recommendation, offer or invitation to take up securities or other investments. You should seek advice from an appropriately qualified professional on whether the information is appropriate for your particular needs, financial situation and objectives.
  4. Liability

    Hickman & Ritchard Financial Planning and GWMAS are not liable in any way to any person for any loss, damage, cost or expense incurred as a result of the material contained in this site or from unauthorised access to, or any misuse of this site including, without limitation, any negligence by Hickman & Ritchard Financial Planning and GWMAS.
  5. Indemnity

    Users of this site agree to indemnify Hickman & Ritchard Financial Planning and GWMAS from all liability, cost and expense, (including legal fees) arising directly or indirectly from the use or distribution by any person of material placed in the site by the user or from the alteration, modification of or addition to material on the site by the user.
  6. Availability of site

    Hickman & Ritchard Financial Planning will use its best effort to provide access to this site on a 24 hour basis. However, there may be an interruption of the service to facilitate the site’s maintenance or for any other reasons. Neither Hickman & Ritchard Financial Planning nor GWMAS will be liable to any person for interruptions to the service for any reason.

Privacy

Respecting your privacy and the law

The privacy of your personal information has always been important to us at Hickman & Ritchard Financial Planning. We are committed to respecting your right to privacy and protecting your personal information. We are bound by the National Privacy Principles in the Privacy Act 1988 (Commonwealth) and any relevant Health Privacy Principles under State legislation (1), as well as other applicable laws and codes affecting your personal information. Our staff are trained to respect your privacy in accordance with our standards, policies and procedures.

About this Privacy Policy

This Privacy Policy outlines how we manage your personal information. It also describes generally the sorts of personal information held and for what purposes, and how that information is collected, held, used and disclosed. Our Privacy Policy applies to all your dealings with us whether via our websites or an advisor. However, depending on the organisation with which you deal, further privacy information may apply in addition to the matters discussed in this Privacy Policy. We encourage you to check our websites regularly for any updates to our Privacy Policy.

Collecting your personal information

If you are acquiring or have acquired a product or service through us, we will collect and hold your personal information for the purposes of:
  • providing you with the relevant product or service (including assessing your application and identifying you)
  • managing and administering the product or service
  • protecting against fraud where it is a banking and finance, or insurance, product or service.
We may also collect your personal information for the purpose of letting you know about products or services from any organisation on our approved list that might better serve your financial, e-commerce and lifestyle needs or promotions or other opportunities in which you may be interested. The information collected may include your name, postal or email address, date of birth, financial details, tax file number, health information or other information the organisation considers necessary. We will, if it is reasonable or practicable to do so, collect your personal information from you. This may happen when you fill out a product or service application or an administrative form (e.g. a change of address form) or when you give us personal information. In certain cases we collect your personal information from third parties. For example, we may need to collect personal information from a credit reporting agency, your representative (such as a legal adviser), your financial adviser, your employer or publicly available sources of information or any of the other organisations identified below under "Using and Disclosing Your Personal Information".

Using and disclosing your personal information

In line with modern business practices common to many financial institutions and to meet your specific needs (such as where you have a financial adviser) we may disclose your personal information to the organisations described below. Where your personal information is disclosed we will seek to ensure that the information is held, used or disclosed consistently with the National Privacy Principles, any relevant Health Privacy Principles under State legislation and other applicable privacy laws and codes.

The relevant organisations are those

  • involved in providing, managing or administering your product or service such as third party suppliers, loyalty and affinity program partners, printers, posting services, call centres, lenders mortgage insurers and our advisers
  • who wish to tell you about their products or services that might better serve your financial, e-commerce and lifestyle needs or promotions or other opportunities, and their related service providers, except where you tell us not to
  • who are your financial advisers and their service providers
  • involved in maintaining, reviewing and developing our business systems, procedures and infrastructure including testing or upgrading our computer systems
  • involved in a corporate re-organisation
  • involved in the payments system including financial institutions, merchants and payment organisations
  • involved in product planning and development
  • which are your representatives including your legal advisers
  • as required or authorised by law, for example, to government or regulatory bodies for purposes related to public health or safety, the prevention or detection of unlawful activities or to protect public revenue
  • where you have given your consent.
In addition, where you require
  • banking and finance products or services

    - other organisations to which personal information is usually disclosed are card producers, card schemes, credit and fraud reporting agencies, debt collection agencies, mortgage insurance companies, your guarantors, organisations involved in valuing, surveying, or registering a security property or which otherwise have an interest in such property, purchasers of debt portfolios, underwriters, re-insurers and other organisations involved in our normal business practices (such as securitisation)
  • financial planning or broking services or personal investment products

    - other organisations to which personal information is usually disclosed are superannuation and managed funds organisations and their advisers, organisations in which you invest and other organisations involved in our normal business practices (such as securitisation)
  • trustee or custodial services

    - other organisations to which personal information is usually disclosed are superannuation and managed funds organisations and their advisers and other organisations involved in our normal business practices
  • life insurance products or general insurance products

    - other organisations to which personal information is usually disclosed are medical professionals, medical facilities, health authorities, assessors, underwriters, reinsurers and fraud detection agencies and other organisations involved in our normal business practices.
Your personal information may also be used in connection with such purposes.

Marketing our products and services

We may use or disclose your personal information to let you know about, and develop, products and services from that might better serve your financial, e-commerce and lifestyle needs or promotions or other opportunities in which you may be interested. For example, we may do this after an initial marketing contact. You can contact us at any time if you no longer wish us to do so (see "Contacts"). Keeping your personal information accurate and up-to-date We aim to make sure that the personal information we collect, use or disclose is accurate, complete and up-to-date. We will take reasonable steps to make sure this is the case. This way we can provide you with better service. If you believe your personal information is not accurate, complete or up to date, please contact us (see "Contacts”).+

Protecting your personal information

We store information in different ways, including in paper and electronic form. The security of your personal information is important to us and we take reasonable steps to protect it from misuse and loss and unauthorised access, modification or disclosure. Some of the ways we do this are:
  • confidentiality requirements for our employees
  • document storage security policies
  • security measures for systems access
  • providing a discreet environment for confidential discussions
  • only allowing access to personal information where the individual seeking access has satisfied our identification requirements
  • access control for our buildings
  • the security measures described below under "Our Websites".

Your privacy on the Internet

Our Website

We take care to ensure that the personal information you give us on our websites is protected. For example, our websites have electronic security systems in place, including the use of firewalls and data encryption. Depending on the organisation with which you deal, user identifiers, passwords or other access codes may also be used to control access to your personal information. Please refer to the website of those organisations with which you transact electronically for more information on website specific privacy and security procedures.

Links to Other Sites

You may be able to access external websites by clicking on links we have provided. Those other websites are not subject to our privacy standards, policies and procedures. You will need to contact or review those websites directly to ascertain their privacy standards, policies and procedures.

Your sensitive information

Without your consent we will not collect information about you that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs or affiliations, membership of a professional or trade association, membership of a trade union, details of health, disability, sexual orientation, or criminal record.

This is subject to some exceptions including:

  • the collection is required by law
  • when the information is necessary for the establishment, exercise or defence of a legal claim.

Resolving your privacy concerns

If you have any issues you wish to raise with us, or would like to discuss any issues about our Privacy Policy, then you are able to do so a number of ways: You are always welcome to speak directly to our staff and they will do their best to resolve your issue. If investigation is required we will keep you advised of progress. If staff is unable to resolve the matter, it will be escalated as appropriate to facilitate resolution.